KYC confirms your identity and age (18+), prevents fraud and is required before withdrawals.
Neosurf verification (KYC)
- Verification (KYC) requires a government photo ID and a recent proof of address.
- The review usually takes 24–72 hours after you upload your documents.
- Completing KYC once speeds up future withdrawals and secures your account.
- Submit clear, full-page images — blurred files are the main cause of delays.
Documents you need to verify at Neosurf
| Document | Example | Why it's needed |
|---|---|---|
| Photo ID | Passport or driver licence | Confirm identity and age (18+) |
| Proof of address | Utility bill < 3 months | Confirm residence |
| Payment proof | Image of the method used | Confirm ownership |
Frequently asked questions
Why does Neosurf need my documents?
KYC confirms your identity and age (18+), prevents fraud and is required before withdrawals.
How long does verification take?
The review usually takes 24–72 hours after your documents are uploaded.
What documents are accepted?
A government photo ID plus a recent proof of address.